saw phaik hwa smrt ceo

saw phaik hwa smrt ceo: MRT commuters riled by SMRT CEO Saw Phaik Hwa's latest comments, SMRT chief executive Saw Phaik Hwa's latest words have once again raised the ire of netizens and commuters.

In a Straits Times report yesterday, the SMRT chief commented that the MRT system is "still reliable compared with other systems".

She said, "I don't see anything significant" in the number of disruptions and delays.
She also attributed the train breakdowns to higher service frequency, new trains that "need to break in", and more rainy days in Singapore. She cites the newly installed platform screen doors at surface stations, which need to synchronise with train doors, as another factor in train disruptions.

Saw Phaik Hwa seems to have missed entirely the concerns which commuters may have about crowded trains and stations.  She seems to be of the opinion that the issue is simply about ferrying commuters from Point A to Point B in the shortest possible time. She seems to think that the solution is a rather simple one: that commuters should “push” themselves in if trains are crowded, as she admitted doing so herself.

Tags: SMRT CEO Saw Phaik Hwa, SMRT CEO Saw Phaik Hwa's latest comments, Why Saw Phaik Hwa has missed the point