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Tuesday, June 7, 2011

Skype Cannot Connect

Skype cannot connect on Laptop with Vista Home premium: Fixing Skype Issue/error For Windows Only: Skype is down for the second time in a matter of a couple of weeks, the VoIP service provider confirmed on its Twitter account this morning, saying it working to address the issue.

"A small number of you may have problems signing in to Skype," the company wrote on its Twitter page today. "We're investigating the cause, and hope to have more details to share soon."

Skype users on Twitter aren't so sure it's just a "small number" who've been affected. One user wrote that he and "all of my friends" have the problem. Another took a more sarcastic route, saying the small number was really "all of us."

Fixing Skype For Windows Only

I just had Skype crashing on me every time it tried to connect and go online. The following worked for me (on Windows 7):

1. If the Skype icon is displayed in the system tray at the bottom right of the screen, right-click it and select Quit.
2. Click Start, type "run" and press Enter. (On Windows XP: Click Start and then Run.)
3. Type "%appdata%\skype" and click OK.
4. Locate and delete the file shared.xml. The file may be displayed as shared if file extensions are not displayed by default on your computer.
5.If you cannot find this file:
-> Click Start, type "run" and press Enter. (On Windows XP: Click Start and then Run.)
-> Type "control folders" and click OK.
-> In the View tab, ensure that Show hidden files and folders is enabled.
-> Repeat the instructions from the beginning.
6. Restart Skype.
7. Choose ‘Check for Updates’ from the ‘Help’ menu. Perform upgrade to the latest version.
Tags: skype, skype can t connect, skype cant connect, skype error, skype down

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